Welcome to Swarex Logistics Limited. By accessing or using our website and services, you agree to comply with these Shipping Policy.
At Swarex Logistics Limited, we specialize in providing reliable and efficient customs clearance, freight forwarding, and logistics solutions to businesses across India and internationally. This Shipping Policy outlines our procedures, responsibilities, and commitments regarding the shipment of goods handled by us.
We offer the following shipping-related services:
Depending on your cargo and requirements, we offer:
The choice of carrier and method is based on cargo nature, destination, budget, and delivery timelines.
Shipping durations vary depending on the origin, destination, customs processes, and carrier schedules. While we strive to ensure timely delivery, estimated transit times are:
Please note: These are estimates and subject to customs clearance, port congestion, or force majeure events.
A detailed quote is provided to clients before shipment confirmation. All applicable duties, taxes, and surcharges will be clearly mentioned.
Clients must ensure all documents (invoice, packing list, licenses, etc.) are accurate and submitted in a timely manner. Swarex assists with:
Incorrect or incomplete documentation may lead to delays or penalties.
Tracking and real-time updates are provided for eligible shipments. Clients are notified at key stages:
Dedicated account managers are available for high-value or project shipments.
While we take every precaution to ensure timely and secure delivery, we are not liable for delays caused by:
Our liability is limited as per international shipping conventions (e.g., Hague-Visby Rules or Warsaw Convention).
Shipping insurance is available upon request and highly recommended for high-value shipments. If not opted by the client, Swarex is not liable for loss or damage in transit beyond the standard limited liability.
Clients must ensure goods are not prohibited or restricted by the laws of the origin, transit, or destination country. Swarex reserves the right to reject or delay shipments containing:
For special cargo (e.g., perishable, fragile, oversized), additional handling charges and conditions apply.
For questions regarding shipping services or policy details:
Swarex Logistics Limited
📞 Phone: +91-7399779797
+91-9930044500
📧 Email: hello@swarex.com
🌐 Website: https://www.shippingaviation.com